We are a fully licensed and insured veteran owned company.

about

Northeast Claims Resolution Specialists

Northeast Claims Resolution Specialists is owned and operated by Raymond Kelley, who has over 36 years of experience in homeowner claims.

Mr. Kelley earned his Associate in Claims (AIC) from the Insurance Institute of America and Senior Claims Law Associate (SCLA) from the American Educational Institute. He is certified as both an Appraiser and Umpire by the Insurance Appraisal and Umpire Association (IAUA). Mr. Kelley is a licensed adjuster in 16 States including CT, RI, ME, VT, NH & NY.

Read More
our services

What We Offer

Northeast Claims Resolution Specialists offers service as both an Appraiser and Umpire during the Appraisal Process for disputed damages on covered first-party homeowner losses, as well as consulting services.

As an appraiser

We assist you in proper notification of your intent to demand appraisal to resolve your claim.

Read More
As an umpire

We will send written acceptance of our selection as the panel umpire.

Read More
As a consultant

We offer a wide range of consulting services; let us share over three decades of experience in homeowners insurance claims with you.

Read More
Explore All Services
Best Services

We are keen to assist our clients with the best insurance claim services.

Satisfied Work

Our prime objective is to satisfy the desired needs of our regulars in the best possible manner.

Customer Support

We always practice our best to provide customer support in 24/7.

Our Benefits

Northeast Claims Resolution Specialists works professionally with insurance companies or homeowners to bring closure to their disputed insurance claim. We are here in the Northeast and we are knowledgeable about market conditions, including material and labor costs, along with availability of contractors and supplies.

Advantages of the Appraisal process vs. litigation include:

  • Cost – Appraisal is more cost-effective vs hiring attorneys and filing lawsuits to resolve differences.
  • Timeliness – Appraisal has a far shorter timeline than drawn-out legal proceedings.
  • Closure – In most jurisdictions, a decision by the appraisal panel is binding/final thus eliminating appeals that would further delay settlements.
Trusted
Clients
Finished
Projects
Years of
Experience
Visited
Conferences
testimonials

What People Say About Us

We’re pleased with the services of Northeast Claims Resolution Specialists. They consistently deliver in terms of customer service, knowledge, and most importantly, winning claims/cases for our company.
G. Bateman
Reliably dependable, efficient, and a delight to work with. I recommend Northeast Claims Resolution Specialists to relatives and friends based on my positive experiences with the company over the years. I have never had a grievance about any claim cases.
C. Benn
Exceptional professionalism, dependability, and clarity for clients in all aspects during and after case resolution. The services provided by Northeast Claims Resolution Specialists have been excellent.
T. Clark
our blogs

Read Our Latest Insights

Our blogs are intended to provide general information tailored to the homeowners insurance industry. We believe that education is key to understanding a complex industry of terminology, definitions, exclusions, and coverage.

This should not be construed as legal advice; we are simply sharing our decades of claims experience with you. Your policy is the best place to find the specifics of your insurance protection.

view all